Terms & Conditions

1. Applicability

These terms and conditions apply to all offers, agreements and services of Abels Enterprise B.V. (trading as VEO by VERA), registered at Mariastraat 52, 1531 JB WORMER, Netherlands, CoC 77754247 (hereinafter: “VEO by VERA”). By using our services you agree to these terms.

Deviations from these terms are only valid if agreed in writing. VEO by VERA reserves the right to amend these terms. Amendments will be announced at least 30 days in advance by email.

2. Services

VEO by VERA provides a SaaS platform for Visibility Engine Optimisation, comprising SEO analysis, GEO monitoring (AI platform mentions) and AEO optimisation (answer engine visibility). The exact scope of the service is determined by the chosen subscription plan.

VEO by VERA endeavours to make the service available 99.5% of the time, excluding scheduled maintenance and circumstances beyond our control. We are not liable for interruptions due to force majeure or actions of third parties (such as hosting providers).

2.1 Free scan

Visitors may run a free website scan without an account. This scan is limited to analysis based on publicly available information and is intended as an indication only. No rights may be derived from the results of the free scan.

3. Subscriptions and payment

Paid subscriptions are invoiced monthly or annually in advance. Prices are exclusive of VAT unless stated otherwise. Payment is processed via Stripe.

• Monthly subscriptions can be cancelled effective from the next billing period.
• Annual subscriptions can be cancelled effective from the end of the current annual period.
• In the event of late payment VEO by VERA reserves the right to suspend access to the platform.
• Refunds of subscription fees already paid do not apply, unless explicitly agreed in writing.

Price changes will be communicated at least 30 days in advance. If you do not agree to a price change you may cancel your subscription before the effective date.

4. Licence

VEO by VERA grants you a non-exclusive, non-transferable and revocable right to use the platform during the term of your subscription. It is not permitted to:

• Use the platform for unlawful purposes or in violation of these terms.
• Copy, modify, reverse-engineer or distribute the software.
• Create automated access (scrapers, bots) other than via our official API.
• Share login credentials with persons outside your organisation.

All intellectual property rights in the platform, software and content are owned by Abels Enterprise B.V. or its licensors.

5. Liability

VEO by VERA's liability is in all cases limited to the amount you paid to VEO by VERA in the three months preceding the event giving rise to the damage. VEO by VERA is not liable for:

• Indirect damage, consequential damage, loss of profits or reputational damage.
• Damage resulting from the use or impossibility of use of the platform.
• Inaccuracies in scan and analysis results.
• Acts or omissions of third parties, including search engines or AI platforms.

You indemnify VEO by VERA against claims from third parties arising from your use of the platform.

6. Execution by VEO (AI and done-for-you), credits and results

6.1 AI execution

When you start an AI action, VEO by VERA generates draft changes with the help of AI (such as texts and schema markup) which you review and approve before publication (the Review step). You remain responsible for what you publish. AI outputs are suggestions; VEO by VERA does not warrant their accuracy, completeness or suitability.

6.2 Done-for-you work

For certain optimisations you may instruct VEO by VERA (or third parties or freelancers engaged by it) to carry out the work on your website, systems and using your credentials, at your own risk. This work is a best-efforts obligation, not an obligation to achieve a result. VEO by VERA is not liable for damage, malfunctions, downtime, data loss, loss of functionality, rankings, visibility or revenue arising from changes to your website, theme, plugins, hosting or third-party services. You are responsible for a proper backup before the work begins.

6.3 No result guarantee

VEO by VERA gives no guarantee of specific search-engine positions, mentions in AI answers, traffic or revenue.

6.4 Credits

Done-for-you work is paid for with credits. Credits are non-refundable, have no expiry date, are not exchangeable for cash and are tied to your account. The price of credits and the credit cost per task may change prospectively.

6.5 Engaging third parties

VEO by VERA may engage third parties or freelancers to carry out done-for-you work. The limitation of liability in article 5 continues to apply in full to this work.

7. Disputes

These terms and conditions are governed by Dutch law. Disputes will be submitted exclusively to the competent court in the district of Noord-Holland. Before submitting a dispute to the court, parties commit to consulting in good faith.

For questions or complaints please contact info@veobyvera.com.